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call accounting software

TELBASE

Whether you use a small single site Key Telephone System or a large PBX network, the basic problem is to provide the most efficient and effective communications system, at the lowest cost.

The new generation of call accounting software from CONTEC combines user friendliness with powerful features all wrapped in a popular Explorer-like environment and designed for use with all types of telephone exchanges.

TELBASE reports on the number of calls made, their destination, duration and cost, making it possible for an organization to accurately allocate costs to departments and divisions in the company in order to decide upon the best policy for improving use of your telephone system, while carefully controlling associated costs.

TELBASE is:

  • easy to use - frequently used tasks are organized in explorer like environment, reports can be started directly from desktop, tariff updates can be downloaded from the internet
  • safe - when used with Contec buffer the valuable call data is safely stored and processed
  • open - to let the advanced user compose the features of his personal version of the call management system
  • scalable - depending on configuration is used by variety of users: from small SOHO, through professional rented offices up to corporate systems with multi-site and networked installations

TELBASE :

Version for advanced users looking for industrial standard solutions, frequently specially adapted to their needs. Transmission from multiple locations, extensions transfer history, wide selection of reports, account (PIN) codes and project codes, scheduled data transmission and reporting.

Features:

Telbase SQL

Max number of accounts (extensions + PIN codes)

32 000+

Extensions and trunks - organization structure

x

Call pricing - multiple carriers, history of tariff changes

x

Reports initiated form desktop

x

Report template edition

x

Support for project codes and PIN codes

x

Invoices

x

Secure data backup

x

Archive of call data for previous periods

x

Users - passwords and rights

x

Extensions and lines structure import and export from file

x

Easy adaptation to various CDR formats

x

Extensions - transfer history used in reporting and billing

x

Scheduler - transmissions, reports and other applications

x

C Licence - additional cdr source, for multisite systems

O

S Licence - additional operator access

O

NetReporter - billing data reporting via an internet browser (based on SQL)

O

CCM module - interface for reading Cisco Call Manager cdr data

OM

NetAdmin - add-ins to internet browser for manual upgrade administration data in Telbase system

OM

Export F-K – data transfer to external financial software

OM

Import HR - exertion/cost center structure import

OM

CheckOp - input billing data module for PSTN and GSM operators, to compare billing data from PSTN or GSM operator with local PBX billing data.

OM

O - option

OM – optional modules specially prepared to customer requirements