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multisite call accounting system

TELBASE CST

Contec Telbase is used for centralized call accounting for multi site configuration.

CDR raw data is collected at each PBX by Bueno buffer: independent from the PBX and local computers, build to industrial requirements to provide safe and secure data collection.

All collected data is regularly transferred to the central location for further processing. Depending on requirements the transfer may be done at least once daily. Transferred data is stored in separate folders so raw data is available if needed.

During processing all calls costs are calculated according to current tariff plans used for each individual line and stored in SQL database for reporting.

To facilitate administration system is capable of reading updates to the organization structure and lines details from specially prepared update files.

TELBASE :

Version for advanced users looking for industrial standard solutions, frequently specially adapted to their needs. Transmission from multiple locations, extensions transfer history, wide selection of reports, account (PIN) codes and project codes, scheduled data transmission and reporting.

Features:

 

Telbase SQL

Max number of accounts (extensions + PIN codes)

32 000+

Extensions and trunks - organization structure

x

Call pricing - multiple carriers, history of tariff changes

x

Reports initiated form desktop

x

Report template edition

x

Support for project codes and PIN codes

x

Invoices

x

Secure data backup

x

Archive of call data for previous periods

x

Users - passwords and rights

x

Extensions and lines structure import and export from file

x

Easy adaptation to various CDR formats

x

Extensions - transfer history used in reporting and billing

x

Scheduler - transmissions, reports and other applications

x

C Licence - additional cdr source, for multisite systems

O

S Licence - additional operator access

O

NetReporter - billing data reporting via an internet browser (based on SQL)

O

CCM module - interface for reading Cisco Call Manager cdr data

OM

NetAdmin - add-ins to internet browser for manual upgrade administration data in Telbase system

OM

Export F-K – data transfer to external financial software

OM

Import HR - exertion/cost center structure import

OM

CheckOp - input billing data module for PSTN and GSM operators, to compare billing data from PSTN or GSM operator with local PBX billing data.

OM

O - option

OM – optional modules specially prepared to customer requirements

 

Technical moduifications may be introduced at any time