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Open Source Call Center PDF Print E-mail
Nowadays, idea of open source becomes more popular. There are many advantages of using open source, but the main important ones are access to source code, flexibility in customization, zero license costs.

Based on tests we’ve made the ‘winning’ solution comprises the following components:
  • Operating system: Linux OS
  • Telephony platform: Asterisk
  • Telephony hardware: Sangoma
  • Call center platform: Vicidial
  • Softphone application: Zoiper
  • IP Phones (optional): LinkSys


Description of Asterisk Telephony Platform

Description of VICIDIAL